Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino games should be enjoyed as a form of entertainment only. They are games of chance with no guaranteed way to earn money. The house always has a mathematical advantage. Never gamble with money you cannot afford to lose, and never view gambling as a way to solve financial problems or earn income.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your Australian state or territory) to participate in online pokies and casino games. All players are required to verify their age and identity before opening an account. If you are under the legal age, please do not attempt to register or play.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, help is available:

• Chasing losses by gambling more to recover money lost
• Gambling with increasing amounts of money to achieve the same excitement
• Hiding gambling activity or lying about the time and money spent
• Feeling anxious, irritable, or restless when trying to reduce or stop gambling
• Neglecting work, school, family, or relationships due to gambling
• Using gambling to escape problems, stress, or difficult emotions
• Borrowing money or going into debt to gamble
• Failed attempts to cut back or stop gambling
• Risking important relationships, education, or career opportunities
• Needing to gamble with more money to get the same rush

Self-Help Tools & Player Controls

Most responsible online gaming platforms offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive regular notifications reminding you how long you've been playing and how much you've spent
• Time-Out: Temporarily suspend your account for a period you choose (hours to weeks)
• Self-Exclusion: Permanently close your account and exclude yourself from gambling platforms

Use these tools proactively to maintain control over your gambling activity.

Support & Help Resources

If you or someone you know is struggling with problem gambling, confidential support is available:

Australia

• Gambling Help Online — Free, confidential counselling and support
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)
• Gambler's Help — Counselling services across Australian states
  Phone: 1800 858 858

International Support

• GamCare (UK) — www.gamcare.org.uk
• GamStop (UK) — www.gamstop.co.uk
• Responsible Gambling Council (Canada) — www.responsiblegambling.org
• National Council on Problem Gambling (USA) — www.ncpgambling.org

Get Help Today

Problem gambling is treatable, and support is confidential and free. If you're concerned about your gambling or that of someone close to you, please reach out to Gambling Help Online at 1800 858 858 or visit their website at www.gamblinghelponline.org.au.

Your wellbeing is important. Help is just a call away.